What is CLMS?

CLMS stands for Compliance Learning Management Software or Compliance Learning Management System. You may also see people use Compliance Learning Management Program, which is the same thing. A simple definition of CLMS or Compliance Management is the process or system that a company uses to prove employees are in compliance with a requirement.

For example, imagine you have employees who work in a licensed establishment serving alcohol. It is a requirement in many provinces and states for an employer to provide education or training to their employees so they understand how to safely serve alcohol.

Another example, you have employees who work in a bank or financial institution. You may have requirements to provide education and training to your employees on how to prevent money laundering and fraud.

These external requirements mean you as an employer must provide this education and training. In cases where you are meeting compliance, there is also a burden of proof the employer needs to meet. To meet this burden of proof often requires documenting the education process and providing some sort of “proof of delivery”, or a test of knowledge to show competency. In some cases you may go even further to have an actual sign off by the employee indicating their understanding and agreement to follow a policy or procedure(s) related to the training.

A CLSM covers 3 Gaps

1. Controlled Access: there are pros and cons to having policies and procedures available for the public to see. Most procedures and policies however are better kept private away from competitors access. With controlled access, monitoring who has access to your policy content is easy. Simply posting materials online or leaving a copy in a lunch room is not enough for compliance.
2. Testing: there has to be some way of ensuring employees will be able to understand and follow procedures and policies. Testing is one of the most commonly accepted methods of ensuring the retention and competence of policy materials. It is important to have a testing process with the necessary integrity to demonstrate learning compliance.
3. Proof of Delivery: Regardless of your track record or outward appearance, when it comes down to a compliance inspection or compliance audit, they will ultimately look for hard evidence to support compliance. They want to see some kind of documentation or sign off as evidence that your learning and training program is in compliance.

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